Dear valuable Client,

Emalahleni Local Municipality has recently changed financial systems i.e. from Phoenix to Munsoft. Part of the change entails a new e-statement customer portal that integrates with the financial system.

As such we are pleased to announce that the portal has been fully setup and operational. The municipality hereby invite all consumers to please register for this service on the new portal in order to be able to access municipal account statements. The new portal has an improved functionality and security.
The system provides a secure online e-services web portal where consumers can: –
  • Have access to electronic copies of current and historical statements and SMS notifications
  • View or Change their contact details information

Consumer Portal:
  1. Open your web browser, insert into your URL and click enter
  1. Click register > insert details > click register at the bottom of the online registration form
  2. The system will send you an activation e-mail to the e-mail entered in your online form, open the e-mail and click here to activate your account
  3. Open your web browser, insert into your  URL and click enter
  4. Click login > Click consumer tab > insert username > insert password > Click login
  5. Insert your account number > Insert your PIN (Top left hand corner of your statement) > Click link and enjoy.
Should you wish to receive your statement via e-mail please let the enquiries personnel know via mail by sending the request to or
Read 37691 times Last modified on 26 Aug 2021